8.3 The Client shall return any defective or non-conforming product at his own
risks and costs. Should the Client’s claim be justified, OCTE shall reimburse the
return costs and shall deliver the replacing products at its costs, EXW
(INCOTERMS 2010) for products to France and FCA (INCOTERMS 2010) for
products to DOM TOM or abroad.
8.4 If OCTE finds that the products are defective or non conforming under the
conditions stated above, the Client can have the products replaced for free but
may not obtain the cancellation of the pending order or any indemnity or
damages.
8.5 No claim may allow the Client to retain the payment of products.
Article 9 - Warranty
9.1 OCTE products are guaranteed against any defect in materials or
manufacturing for a period of 1 year from the date of the invoice. For some
products, OCTE may consent to the Client an additional 24 or 36 months
guarantee. Corrective actions undertaken by OCTE under the warranty,
including replacement, repair or modification of the products, do not extend
the warranty period.
9.2 Under this warranty, the sole obligation of OCTE shall be the possible
replacement or the repair of the product or the element recognized as
defective by OCTE. The warranty may not, under any circumstances, give rise
to payment of any indemnity or reimbursement.
9.3 The Client shall return any defective product at his own risks and costs.
Should the Client’s claim be justified, OCTE shall reimburse the return costs
and shall deliver the replacing products at its costs, EXW (INCOTERMS 2010)
for products to France and FCA (INCOTERMS 2010) for products to DOM TOM
or abroad.
9.4 The Client may not invoke the warranty unless he has informed OCTE of
the defect affecting the product within 20 days of the discovery of any such
defect and proves the date of this discovery. The warranty only covers hidden
defects, which make the product unfit for use and which the Client could not
identify before using the product. The warranty does not cover apparent
defects. Nor does it cover defects and deterioration caused by normal wear
and tear of the product or by an external accidental event, by the Client’s
negligence or lack or surveillance or by a use which is not consistent with its
purpose, function or technical characteristics and/or with the instruction
issued by OCTE or by an improper installation or set up, a modification or a
repair of the product carried out by the Client. The warranty does not cover
products, which have been modified, repaired or opened without the consent
of OCTE. Specific products (non-catalogue) are excluded from this warranty
and are subject to a specific agreement between the Client and OCTE.
9.5 The responsibility of OCTE in the case of faulty products excludes any
liability for the repair of damage caused to property and goods used for
business purposes.
Article 10 - Force majeure
OCTE is released from their contractual obligations in all cases of force
majeure. Strikes of the staff of OCTE or usual carriers, flood, fire, storm,
epidemic, production stoppage as a result of accidental breakdown,
interruption of the supply of power or raw materials and interruption of
means of transportation shall be regarded, inter alia, as cases of force
majeure.
Article 11 - Avoidance clause
If the Client does not comply with their contractual obligations, specifically if
they fail to pay all or part of the price on the agreed due date, OCTE may cancel
the order and all other pending orders. Cancellation shall take effect
forty-eight (48) hours after the dispatch by registered letter with acknowledgment
of receipt of an injunction to pay, unless payment is received in the
meantime. The Client shall promptly return to OCTE all products, which have
not been paid for.
Article 12 - Intellectual property - Confidentiality
12.1 All information disclosed by OCTE to the Client, including commercial
data, prototypes, samples, studies and documents of any nature on any
medium shall remain the property of OCTE.
12.2 The Client shall not divulge any of the information received from OCTE
and shall return this information to OCTE upon written request.
Article 13 - Law applicable - Competent court - Election of domicile
These general terms and conditions of sale shall be governed by French law
and, additionally, by the Convention of Vienna on Contracts for the international
sales of goods. Any dispute arising from the general terms and conditions
of sale or relating to them shall be subject to the jurisdiction of the Courts of
Chartres, France, which the Client expressly accepts.